ProtectPoint Careers
Security Analyst I

Security Analyst I is a member of the Security Operations Center (SOC) team and analyzes and responds to real time alerts from Intrusion Detection Prevention Systems (IDPS), assists customers with firewall policy and rule changes, and modifies rules for Content Filtering, Spam Eradication services, and Virtual Private Networks (VPN). This challenging position requires a good knowledge of networking including basic sub netting and the use of Network Address Translation (NAT) and routing. Working in the SOC requires good telephone and documentation skills.

Responsibilities include:

  • Analyze and respond to real time IDPS based signature alerts
  • Open specific ports for required services on a firewall
  • Use NAT to hide local systems behind a firewall
  • Modify URL Content Filtering rules
  • Professionally answer and respond to telephone requests
  • Respond in a timely manner to service request tickets
  • Demonstrate best network security practices
The ideal candidate has prior experience working in a network operations center or security operations center. They have hands on experience working with firewalls and other security appliances entering and revising rules, policies, and configurations. In addition, the ideal candidate thrives on demonstrating their creative problem-solving, analytical, and deductive reasoning skills. The ideal candidate has excellent communication skills including experience documenting activities in a trouble ticketing system. And the ideal candidate has a passion for learning and exploring the latest and best practices in network security.

Additional Preferred Requirements:
  • Basic Linux/Unix OS knowledge
  • Firewall rule and policy fundamentals
  • Network routing fundamentals
  • Excellent verbal and written communication skills
  • Experience working with customers via the phone
  • Good independent problem solving experience
  • Ability to manage parallel tasks and accurately document resolutions
  • Experience working with customers in a fast pace environment
  • Quality and network security focused
Position Title: Security Analyst I
Job Reference : SOC-0017883
Reports to : Security Operations Center Manager
Salary Range : 35-45K (based on experience)
Hours : 3rd Shift

About ProtectPoint Security, Inc.
As a leading Managed Security Services Provider (MSSP), ProtectPoint Security, Inc. has developed a suite of innovative managed security solutions to cost effectively monitor and respond to internal and external network threats in real-time 24/7/365. By employing best practices combined with proprietary methodologies ProtectPoint identifies security events before systems are compromised, eliminating time-consuming and costly security incidents. ProtectPoint's managed security solutions offer a comprehensive set of security services: Intrusion Detection/Prevention, firewall, VPN, content filtering, bandwidth reporting, virus scanning, spam elimination and vulnerability scanning. ProtectPoint Security, Inc. is headquartered in Fort Lauderdale, Florida. Additional information about ProtectPoint is available at www.ProtectPoint.com.

To be considered for this position:
Please email resume to: jobs@protectpoint.com

Include Position Title and Job Reference Number in the Description.